Harmonizing Connections: How Audio Turns Waiting Time into Brand-Building Opportunities
For today’s brands and services, nothing is more important than providing consumers with a stellar experience at every touchpoint - even while waiting to engage!
At Veritonic, we believe in helping our clients optimize their audio assets - regardless of what they consist of and where they’ll be used - in order to further their reach and ROI.
In April of 2024, we asked hundreds of podcast listeners about their experiences while being on hold with a brand/service, and how the presence of audio (or lack thereof) impacted that experience and their perception of that brand/service.
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